I was approached to buy a vacation from Casablanca Express. I was told that all I had to do to receive a FREE vacation was to send $149 to them to assure I would show up and then I would have to call 30 days in advance to schedule. When I called to schedule I was told Park City had blacked out Jan. Fed. March and half of Dec. I scheduled the weekend of Dec. 12, 13. I was stood up for my appointment at 3:30pm on the 13th even though I had a confirmation letter for my sales presentation appointment and had spent money for the air fare to come from Denver, CO to Park City, UT.


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1. Written by CasaExec, on 10-01-2010 12:54

Casablanca Express is the nation’s premier promotional travel company. Founded in 1980, over 1 million people have traveled utilizing Casablanca Express promotional travel certificates. 

All Casablanca Express promotional travel certificates clearly explain what is included in the offer (i.e., type of accommodations, flight itineraries, etc.) and clearly explain conditions for travel (arrival days, advance notice, etc.). Upgrades over and above the original offer are available but are completely optional. 

Generally, inquiries arise from those who have not fully read and understood what is included in their certificate and/or have not followed instructions. 

We would like to hear from you and assist anyone who is: 

1) Having difficulties redeeming a Casablanca Express promotional certificate per its terms and conditions, 

2) Has experienced rude, unpleasant, or unprofessional behavior from a Casablanca Express employee. 

Please contact Sandy Lopez @ 877-509-2510 ext 2907 and she will be happy to assist you. 

 

Thank you, 

Sandy Lopez 

Director of Public Relations 

Casablanca Express 



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