filters
state:
Show
city:
Show
category:
Show
product:
Show
My husband and I sat through 2+ hours of several different sales people trying to get us to buy a timeshare. Afterwards, I jumped through all the necessary hoops to select and confirm a date for our 3 day/2 night trip to Las Vegas. At the end of all the hassle, I was...
Read more
I didn't like
  • Misinforming practices
  • Poor customer service
#1100506
Sat through the time share talk for the free trip to Vegas but seeing all these reviews I am not sending the 100.00 deposit! You know when you think about it, it doesn't make any sense to pay a deposit on a free trip! I am glad I checked these reviews and did not and...
Read more
#1094023
I have contacted Carnival regarding the " fraudulent " statement of a free cruise..i am dealing with 2 companies .Casablanca and FDT..they of course purchased bulk cabins..the normal taxes and fees run anywhere from 75 to 87 dollars per person..anything above those...
Read more
#1093385

Casablanca Express - Scam artists

Casablanca Express
#1073096
1.0
Details
Any positive review you read from Casablanca is a review written by someone affiliated with the scam or a paid scam artist who works for Casablanca Express. Do yourself a favor and don't expect anything from Casablanca Express. Don't send any money and if you have already sent money don't send anymore.
Comment
Show
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Casablanca Express Vacation Package Booking Review

Casablanca Express
#1024815
1.0
Details
These are bad people. We attended a gold rush Travel Service presentation. Sent our reward certificates to Casablanca Express. They were supposed to be free. When we called to make reservation, there were automatically charges added. Also they want you to make several stops on your flight and push the upgrades.
Comment
Show
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on February 10, 2017

Casablanca Express
#1006140
1.0
Details
Scam junk mail company. Avoid at all costs.
Comment
Show
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Casablanca Express Vacation Voucher Review

Casablanca Express
#1005473
1.0
Details
It's a joke
Comment
Show
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Last year we were enticed ,as we walked in Las Vegas in Aug2016,to a FREE 2 person trip to Hawaii or PV, just to listen to an hour of presentation at the Jockey club. We were sucked into buying a 10,000 sapphire timeshare membership and given a certificate for the free...
Read more
a year ago we signed up for a "complimentary" 7-day cruise to Alaska. We sent $698.00 for reservation fee. One year later ( trip is schedule to start on Sep 23, 2017) we had to call in to confirm everything. The lady said we could upgrade from "bunk beds below water...
Read more
2.1
I didn't like
  • Bad customer service and management
#1092145
I was given a gift certificate after going to a time share speech. They continued to lie to me on the phone and tell me they were processing my registration. Never happened. Dustin was the only person that was polite and helpful - he should look for a job with a better...
Read more
#1091699
My spouse and I attended two presentations over the course of 3 years. The first presentation was at Sunset Getaway in Newport Beach we were promised a 3 day 2 night in vegas with airfare included (sounds great right) well we read of the paper from Casablanca and it...
Read more
Believe me when I share that I really wanted this company to be legitimate, but it's not. Every negative review out there is telling the truth about this company. It has the worst customer service because the employees know that they're not paid to help customers but...
Read more
Before I initially booked and paid, I specifically asked if there were any other fees. I was told "NO". Upon receiving my packet, there was an additional $20.16 resort fee per night. The amount is not the issue, but the fact of being lied to. I called customer service...
Read more
They put you in the cheapest hotel you pay a deposit for taxes. Then they try and get more money out of you. 1st time for a party of 4 159.00 per person after you just paid 240.00 for taxes remind you this is supposed to be a free trip. Then the 2nd time they try for...
Read more
1.0
#1060332