My Husband and I attended the seminar and received a 3-day stay in Maui period after months and months and months I'm sending paperwork back and forth and not being told when our vacation would be booked. We finally 30 days before vacation received a letter finally stating our departure date.
When we called to set everything in stone we were told that we could extend our flight home and were willing to pay the difference of our flight so we could stay longer. Staff was extremely rude cussing and unhelpful I will never ever ever recommend this travel agent to anyone has totally ruined our honeymoon
Product or Service Mentioned: Casablanca Express Vacation Package Booking.
Reason of review: Poor customer service.