Product: Casablanca Express Customer Care Clear all filters (0 of 29 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Casablanca Express - Great service from Dustin!

Dustin was most of help to me today! Wait wasn’t long at all and he was great and easy to talk to!
Product
Casablanca Express Customer Care
#1346402
Show

Casablanca Express - Canceled my trip way back in june here it is mid august no r

Canceled trip was assured i would get refund got run around so far
Product
Casablanca Express Customer Care
#1331056
Show

Casablanca Express - Casablanca are thieves

We paid for an extra vacation called about to be told we signed for it in vegas which we never did and they told us well thats your loss and they was very rude and unprofessional. We ask for their information and they hung up
1.0
Details
Website
Product
Casablanca Express Customer Care
#1322756
I was given a "Free" vacation package that I have not paid over $150 for without any guarantee that I am ever going to be able to take this trip. I have not been contacted since July of last year. I have left them several messages and they will not return my calls. I...
Read more
1.0
Product
Casablanca Express Customer Care
I didn't like
  • Unprofessional staff
  • Did not get a hold of me before date
  • Tried to do the bait and switch
#1222798
It was bad enough that, when we tried to book our "free nights stay" at our local casino hotel, there was a seven month wait.But it kept getting worse with customer service. Call after call, "free room" here and "free room" there, from Detroit to Las Vegas, they won't...
Read more
2.6
Product
Casablanca Express Customer Care
#1217809
They make the process very difficult and complicated on purpose and hope for people to fail in the process so that they dont have to provide the service~ it is ridiculous to have a process this complicated with so much mailing with paper documents in the 21st...
Read more
Product
Casablanca Express Customer Care
#1181163
Show

Casablanca Express - Casablanca

Had a great experience with Dustin×7501 he was so helpful addressed all my concerns thanku for great customer service.
Product
Casablanca Express Customer Care
#1178836
My family got a great deal as a result of attending a time share, so I can't give this a 1 star review considering we got to our destination, had decent accommodations, and had a great time at Disney in December 2017.My experience with Casablanca was the only downside...
Read more
Product
Casablanca Express Customer Care
#1170947
His service was excellent! He fully understood my questions and was able to explain In a way that made absolute sense. He also gave me his direct extension for any future issues. After dealing with his coworker’s bad customer service then getting him. He was able to save Casablanca Express...
Read more
1.3
Product
Casablanca Express Customer Care
#1168900
When next I book a trip with Casablanca Express, I will definitely call upon him again for his services. With his type of service, I will recommend that my friends and relatives ask for him before they book their trips. Can management train other staff members to...
Read more
Product
Casablanca Express Customer Care
#1138020