Product: Casablanca Express Vacation Package Booking Clear all filters (0 of 34 reviews match)
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I requested a3 day getaway last summer(2017) found out I couldn't do it until May of 2018. I paid the money requested of me in 2017 to make the arrangements. My information from you said I would receive my conformation and extra $$$ gift card a few of weeks out. When I...
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Casablanca Express Vacation Package Booking
I didn't like
  • Poor customer service
  • Give you the complete run around its not fair
  • Poor customer service from a manager
#1257946
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Casablanca Express - Couldn’t cancel

They offer you a free trip to later up sale you something that is the same price as Expedia buying through them it’s not worth it
Product
Casablanca Express Vacation Package Booking
#1256220
My Husband and I attended the seminar and received a 3-day stay in Maui period after months and months and months I'm sending paperwork back and forth and not being told when our vacation would be booked. We finally 30 days before vacation received a letter finally...
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Anonymous
gretch

We supposedly won a free 7 night stay in Jamaica though Luxury Vacations in Paradise, but I'm very skeptical to continue with Casablanca Express after seeing all the negative ...

Anonymous
horacio castellani

it happen exactly the same for me !! don't ever go to does presentation they lie . they tell you'll get three days two night in honolulu but true is they tell you no you need ...

Product
Casablanca Express Vacation Package Booking
#1246147
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Casablanca Express - Aweful! Understatement

Please dont get sucked in to this scam as we did. Paid our deposit, taxes & fees & still can't book our 2 day trip without it expiring after they keep putting us off. Wasted money & won't receive our trip. Same with International Vacation Resorts. Avoid all! It's a scam!! 1 star is too generous. They never are available to call or return calls.
Product
Casablanca Express Vacation Package Booking
#1244769
This customer representatives are so unprofessional no customer service skill as well as their manager Julio when I called to schedule my day for the hotel booking I spoke to Anthony he was rude and unprofessional didn’t like that I was asking him questions in regards...
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1.0
Product
Casablanca Express Vacation Package Booking
#1235592
I upgraded the flight and room because I was traveling with my brother, daughter and grandson.Loved Sea World, didn't like the hotel, complained (got a refund). I loved the trip. People have to realize that NOTHING is ever free and enjoy the part that is. Time with my...
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4.4
Product
Casablanca Express Vacation Package Booking
I liked
  • Enjoyed the trip
  • Flexibility
  • Customer service
I didn't like
  • Hotel room with the upgrade was less than expected
  • Poor customer service from a manager
#1205362
We upgraded our promotional travel to the 4 day, 3 night stay in Orlando, FL. We were told the upgrade cost was $444 with no other hidden fees. We were charged $624. I called and talked to the rep David, who got us a refund... supposed to be in the amount of $180....
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1.0
Product
Casablanca Express Vacation Package Booking
I didn't like
  • Actual product and delivery vs promise
  • Theft of my money
  • Could not get a hold of my representative
#1203473
We attended a presentation and received this certificate for airfare and cruise out of Long Beach, CA. We followed all the complicated steps. Finally, around 45 days before we were to leave, we were contacted with the details: our flight was to start out of Dallas to...
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1.2
Product
Casablanca Express Vacation Package Booking
#1201241
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express gave us tickets to Disney World. We used them during Christmas time. We upgraded to park hoppers and had a great day seeing everything. We went to Animal Kingdom, Epcot and then finished the day at Hollywood Studios with the Fantasmic show. The whole...
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Disney thanks you for thousands of dollars, but we here would rather read about someone who abuse...

Anonymous
Alan

They got a free trip from a timeshare like everyone else here...

5.0
Product
Casablanca Express Vacation Package Booking
#1155326
To wait on hold for 43 minutes before I hang up.Just purchased a package. The agent must of called me 5 or 6 times to sell it to me without leaving a message each time, but when I try to call back to book my purchase I waited 43 min on hold is this is not...
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1.7
Product
Casablanca Express Vacation Package Booking
I didn't like
  • Holds to book- cant even book my package
#1132396