Product: Casablanca Express Vacation Package Booking Clear all filters (0 of 36 reviews match)
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So it has been a few weeks more in Casablanca express has told me there is no way I can have my Orlando trip that it wouldn’t make sense and they gave me two nights in Vegas. When I signed up for this thing I had to wait two hours just to get my free trip with airfare...
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Casablanca Express Vacation Package Booking
#1398761
My wife and I were awarded a 3 day, 2 night vacation package at River's Casino in Schenectady, NY for attending a showing of a lakeside vacation site. After going through multiple exchanges to pay refundable deposits, we finally received a confirmation letter that we...
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2.8
Product
Casablanca Express Vacation Package Booking
#1360916
I requested a3 day getaway last summer(2017) found out I couldn't do it until May of 2018. I paid the money requested of me in 2017 to make the arrangements. My information from you said I would receive my conformation and extra $$$ gift card a few of weeks out. When I...
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Casablanca Express Vacation Package Booking
I didn't like
  • Anything about this whole deal
  • Poor customer service from a manager
  • Give you the complete run around its not fair
#1257946
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Casablanca Express - Couldn’t cancel

They offer you a free trip to later up sale you something that is the same price as Expedia buying through them it’s not worth it
Product
Casablanca Express Vacation Package Booking
#1256220
My Husband and I attended the seminar and received a 3-day stay in Maui period after months and months and months I'm sending paperwork back and forth and not being told when our vacation would be booked. We finally 30 days before vacation received a letter finally...
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Anonymous
gretch

We supposedly won a free 7 night stay in Jamaica though Luxury Vacations in Paradise, but I'm very skeptical to continue with Casablanca Express after seeing all the negative ...

Anonymous
horacio castellani

it happen exactly the same for me !! don't ever go to does presentation they lie . they tell you'll get three days two night in honolulu but true is they tell you no you need ...

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Casablanca Express Vacation Package Booking
#1246147
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Casablanca Express - Aweful! Understatement

Please dont get sucked in to this scam as we did. Paid our deposit, taxes & fees & still can't book our 2 day trip without it expiring after they keep putting us off. Wasted money & won't receive our trip. Same with International Vacation Resorts. Avoid all! It's a scam!! 1 star is too generous. They never are available to call or return calls.
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Casablanca Express Vacation Package Booking
#1244769
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Casablanca Express - Vacation package booking

This customer representatives are so unprofessional no customer service skill as well as their manager Julio when I called to schedule my day for the hotel booking I spoke to Anthony he was rude and unprofessional didn’t like that I was asking him questions in regards my booking days he right away offered to transfer me to a manager it must be nice to get paid to do nothing and be rude to customers!
1.0
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Customer service
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Product
Casablanca Express Vacation Package Booking
#1235592
I upgraded the flight and room because I was traveling with my brother, daughter and grandson.Loved Sea World, didn't like the hotel, complained (got a refund). I loved the trip. People have to realize that NOTHING is ever free and enjoy the part that is. Time with my...
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4.4
Product
Casablanca Express Vacation Package Booking
I liked
  • Customer service
  • Enjoyed the trip
  • Flexibility
I didn't like
  • Poor customer service from a manager
  • Hotel room with the upgrade was less than expected
#1205362
We upgraded our promotional travel to the 4 day, 3 night stay in Orlando, FL. We were told the upgrade cost was $444 with no other hidden fees. We were charged $624. I called and talked to the rep David, who got us a refund... supposed to be in the amount of $180....
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1.0
Product
Casablanca Express Vacation Package Booking
I didn't like
  • Theft of my money
  • Misleading
  • Could not get a hold of my representative
#1203473
We attended a presentation and received this certificate for airfare and cruise out of Long Beach, CA. We followed all the complicated steps. Finally, around 45 days before we were to leave, we were contacted with the details: our flight was to start out of Dallas to...
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1.2
Product
Casablanca Express Vacation Package Booking
#1201241