Casablanca Express Phone Numbers and Emails

Toll-Free Number:

  • (800) 315-2065
Send Message

Customer Service:

  • (888) 382-1222
    National Do Not Call Registry
  • (818) 992-5100
  • (866) 979-0861

Casablanca Express Emails:

Customer Service
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Contact Information

Casablanca Express Website:

Casablanca Express Help Center:

Corporate Office Address:

Casablanca Express
2248 Townsgate Rd., Unit 1
Westlake Village, California 91361
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 9:00AM-5:00PM (PST)


More contact details

Casablanca Express Rating Based on 123 Reviews

Rating details

1.6
more details
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Casablanca Express Customer Service Calls

53 TOTAL
CALLS
01:38 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Casablanca Express?

Request for Information Question:

  • “Looking for parts”
  • “About my trip”
  • “Question regarding travel voucher”

Payments and Charges Question:

  • “Payment”
  • “Deposit”
  • “I want my 100 dollar deposit back!”

Activation/ Cancellation Question:

  • “Activation certificate”

Employment Question:

  • “Orientation today”

Product/ Service Question:

  • “Fan was working in reverse pulled chain and now will not work”

Shipping and Delivery Question:

  • “Never received $75.00 check refund.”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “To see if me & my wife can change are vacation location”

Other Question:

  • “My room was updated on liberty canveral”
  • “Past flight info”
  • “Certificado”

About

Summary

Casablanca Express (CBE) is a wholesale travel company which provides promotional travel services to over 100,000 passengers per year. The offered destinations include Las Vegas, Reno, Tahoe, San Diego, San Francisco, Hawaii, Orlando and Mexico. It is an ARC approved travel agency as well as a proud member of ARDA. The company works closely with Southwest, America West, Delta, Alaska, and United Airlines on a group or contract basis. The packages include airline tickets and/or accommodations along with value-added coupons and offers. In order to contact the customer service one should send in his certificate as the company must receive process and activate the travel certificate. The other way to get in touch with Casablanca Express is to click "Contact Us" button, fill out the form and hit "Submit". One may also send an email to the customer service of the company.

Casablanca Express reviews and complaints

Casablanca Express is ranked 106 out of 874 in Travel category

Area Served

USA

Payment Methods

VISA

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