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Casablanca Express - I want my 100 dollar deposit back!

Reimburse 100 dollar deposit did not want to put 500 dollar deposit down to receive dates in order which we copied travel
#1296194
Casablanca Express is not fulfilling expressed service agreement for reservation I followed all protocol and steps involving what needed to be done to fulfill requirements for a 4 night cruise. The condition was sailing dates must be before expiration date and not...
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Anonymous
Anonymous

Casa Blanca decided to contact me and fix the situation

1.0
I liked
  • Presentation and initial promise
I didn't like
  • Anything about this whole deal
#1285462
I requested a3 day getaway last summer(2017) found out I couldn't do it until May of 2018. I paid the money requested of me in 2017 to make the arrangements. My information from you said I would receive my conformation and extra $$$ gift card a few of weeks out. When I...
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I didn't like
  • Anything about this whole deal
  • Misinforming practices
  • Poor customer service from a manager
#1257946
So, we get a promo for time share presentation. The promo is tickets to universal and a one night stay in a hotel. You have to book ahead. All standard right? After we pay taxes and hold they finally send us to confirm only to find: A. Hotel is only included if we are...
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#1257401
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Casablanca Express - Couldn’t cancel

They offer you a free trip to later up sale you something that is the same price as Expedia buying through them it’s not worth it
#1256220
My Husband and I attended the seminar and received a 3-day stay in Maui period after months and months and months I'm sending paperwork back and forth and not being told when our vacation would be booked. We finally 30 days before vacation received a letter finally...
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Anonymous
horacio castellani

it happen exactly the same for me !! don't ever go to does presentation they lie . they tell you'll get three days two night in honolulu but true is they tell you no you need ...

#1246147
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Casablanca Express - Aweful! Understatement

Please dont get sucked in to this scam as we did. Paid our deposit, taxes & fees & still can't book our 2 day trip without it expiring after they keep putting us off. Wasted money & won't receive our trip. Same with International Vacation Resorts. Avoid all! It's a scam!! 1 star is too generous. They never are available to call or return calls.
#1244769
This customer representatives are so unprofessional no customer service skill as well as their manager Julio when I called to schedule my day for the hotel booking I spoke to Anthony he was rude and unprofessional didn’t like that I was asking him questions in regards...
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Attended a Timeshare presentation and was given a "free" vacation. Our choices included 3/4 day Vegas trip or 3, 4 or 7 day cruises. We chose a cruise and sent in our $50.00 deposit. Their brochure did mention that taxes and port fees would be our responsibility. Long...
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#1234898

Contact Casablanca Express

Mailing Address:
Casablanca ExpressPromotional Travel Servic
P.O. Box 4399 Casablanca Express 6300 Canoga Ave Suite 550 Woodland Hills, CA 91367
Woodland Hills, CA 91365-4399
USA
Phone:
(800) 315-2065
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Casablanca Express Products and Services

I was given a "Free" vacation package that I have not paid over $150 for without any guarantee that I am ever going to be able to take this trip. I have not been contacted since July of last year. I have left them several messages and they will not return my calls. I...
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1.0
I didn't like
  • Not given information as requested
  • Did not get a hold of me before date
  • Unprofessional staff
#1222798