They make the process very difficult and complicated on purpose and hope for people to fail in the process so that they dont have to provide the service~ it is ridiculous to have a process this complicated with so much mailing with paper documents in the 21st century....Read more
Casablanca Express - Casablanca
Had a great experience with Dustin×7501 he was so helpful addressed all my concerns thanku for great customer service.
I just wanted to say thank you for the amazing Vegas trip!! Everyone I talked to was great and they took care of everything, they even sent us some extra discounts and show tickets!!! We stayed at the Plaza downtown which was great because we got to see the fremont...Read more
A nightmare experience in Casablanca Express
I spoke to a guy name Julio to ask regarding my incoming trip, he is the most uncivilized person you can experience try it by yourself How rude this person is ask for Casablanca Customer service and ask for Julio I cannot believe he’s still their he is back to d primitive erra a nightmare experience
My family got a great deal as a result of attending a time share, so I can't give this a 1 star review considering we got to our destination, had decent accommodations, and had a great time at Disney in December 2017. My experience with Casablanca was the only downside...Read more
Kept getting the same 2 women who kept using lingo that I as a lay person wasn’t familiar with. When I asked for explanation they kept repeating the same thing even when I asked the question a different way. They also kept telling me I chose something different than...Read more
Casablanca Express gave us tickets to Disney World. We used them during Christmas time. We upgraded to park hoppers and had a great day seeing everything. We went to Animal Kingdom, Epcot and then finished the day at Hollywood Studios with the Fantasmic show. The whole...Read more
Followed the instructions, went on the trip, everything was fine. Had a little issue and I called and they fixed it. The instructions weren’t difficult to do but you do need to follow them. What more can you expect from a free trip??!! I read through a bunch of other...Read more
My husband and I went to a time share presentation and was presented with a "free trip" to the Bahamas for 4 people (2 Adults & 2 children). I literally just wrote the $100.00 check to the company and something told me, check the reviews online!! So after doing some...Read more
Won alleged free cruise trip! paid the taxes/fees. Then scheduled the trip after many months of waiting, then when scheduled, as it got closer, they said "fine print was based upon availability" Scheduled date was not available and wanted me to pay for upgrade. Our...Read more
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