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My wife and I were awarded a 3 day, 2 night vacation package at River's Casino in Schenectady, NY for attending a showing of a lakeside vacation site. After going through multiple exchanges to pay refundable deposits, we finally received a confirmation letter that we...
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2.8
#1360916
Thought I would never have to make such remarks; however The Woodland Hills office is FREAKING RIDICULOUS, RUDE, UNSATISFYING team of people that really need a job without compassion for people. I've been traveling with CBE for many years and recently had serveral bad...
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1.5
I liked
  • Idea of receiving a free trip
I didn't like
  • Poor customer service from a manager
  • Custormer service
#1349614
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Casablanca Express - Great service from Dustin!

Dustin was most of help to me today! Wait wasn’t long at all and he was great and easy to talk to!
#1346402
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Casablanca Express - Pissed

Well they got me for $75 never again
#1346089
My wife and I went to the timeshare presentation and got our certificate for a free cruise to Alaska with flights included. The instructions were very confusing, but I was determined to get the free cruise. I had to send them a $50.00 check and they gave instructions...
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1.0
I didn't like
  • Custormer service
#1335433
Sent me trip information that I did not pick. At the presentation, Shannon was one of the worse sales person that me and my husband has ever met. I wonder if this place is legitimate. I do not believe that I am going to get the trip that they promised. Also, the $100...
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#1333757
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Casablanca Express - Canceled my trip way back in june here it is mid august no r

Canceled trip was assured i would get refund got run around so far
#1331056
It begins when we received letter from one of the recruiters to become travel agent but at the end of that meeting we have to come out with big money to become one and we can’t afford to pay that amount. They offer us a free 7 day cruise to Alaska that goes under...
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1.1
#1326430
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Casablanca Express - Casablanca are thieves

We paid for an extra vacation called about to be told we signed for it in vegas which we never did and they told us well thats your loss and they was very rude and unprofessional. We ask for their information and they hung up
1.0
Details
Website
#1322756

Contact Casablanca Express

Mailing Address:
Casablanca ExpressPromotional Travel Servic
P.O. Box 4399 Casablanca Express 6300 Canoga Ave Suite 550 Woodland Hills, CA 91367
Woodland Hills, CA 91365-4399
USA
Phone:
(800) 315-2065
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Casablanca Express Products and Services

My wife called to book a deal for 2 day passes to Disneyland Resort & 1 night at the Disneyland Hotel in Anaheim. She was told & reassured that if we need to reschedule the date we could do so as long as it was done before a travel representative called us to discuss...
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Anonymous
Anonymous

UPDATE 8/7/18: My original review was placed 4 days ago. Since that time, Karen, a manager from Casablanca Express, contacted me via both cell phone and email. She apologized ...

1.0
#1320463