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As soon as I received my "free" hotel and theme park voucher for attending a Welk presentation, I came to read review on Yelp on Casablanca Express. I knew about the tricks that they put you through and I was determined to follow the rules to the tee. But guess what,...
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Anonymous
Bev

Sat through a 3 hour presentation to get a free airfare and hotel to Hawaii. After giving a $50 deposit and $159 for tax etc. now they are giving me the most inconvenient trav...

evilcc
evilcc

Yes, actually, complaining online really helped. The manager Julio reached out to me and resolved everything for me.I updated my Yelp review but forgot to update it here.If yo...

1.0
I didn't like
  • Being lied to
  • Constant upsell
  • Misleading scam
#1107052
My family got a great deal as a result of attending a time share, so I can't give this a 1 star review considering we got to our destination, had decent accommodations, and had a great time at Disney in December 2017. My experience with Casablanca was the only downside...
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#1170947
Believe me when I share that I really wanted this company to be legitimate, but it's not. Every negative review out there is telling the truth about this company. It has the worst customer service because the employees know that they're not paid to help customers but...
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jazzcars01_51
jazzcars01_51

Excellent site you have got here.. It's difficult to find high-quality writing like yours nowadays. I seriously appreciate people like you! Take care!!

My Husband and I attended the seminar and received a 3-day stay in Maui period after months and months and months I'm sending paperwork back and forth and not being told when our vacation would be booked. We finally 30 days before vacation received a letter finally...
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Anonymous
horacio castellani

it happen exactly the same for me !! don't ever go to does presentation they lie . they tell you'll get three days two night in honolulu but true is they tell you no you need ...

#1246147
My husband and I went to a time share presentation and was presented with a "free trip" to the Bahamas for 4 people (2 Adults & 2 children). I literally just wrote the $100.00 check to the company and something told me, check the reviews online!! So after doing some...
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1.0
#1150741
Signed up at an RV trade show late summer of 2017. After sitting in on a 90 min high pressure sales pitch for time share we left with our "free 2 night, airfair and show" Vegas certificate. Next they have you send in the certificate, pick a series of dates with in a...
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Anonymous
Anonymous

I AM PRESENTLY FIGHTING WITH THE PPL OF CASABLANCA RIGHT NOW, BECAUSE ITS AS IF THEY DONT WANT TO HONOR THEIRGIFT FOR SITTING IN A TIME SHARE PRESENTATION WHILE VISITING LAS V...

Anonymous
Anonymous

Thank you, we won the Hawaii trip, and with so little direct contact information to contact I am very weary of sending any sort of funds so blindly. This play by play was very...

1.1
I liked
  • Presentation and initial promise
I didn't like
  • Actual product and delivery vs promise
#1194870
Attended a Timeshare presentation and was given a "free" vacation. Our choices included 3/4 day Vegas trip or 3, 4 or 7 day cruises. We chose a cruise and sent in our $50.00 deposit. Their brochure did mention that taxes and port fees would be our responsibility. Long...
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#1234898
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express Rocks! Free Disney World Tix!
Casablanca Express gave us tickets to Disney World. We used them during Christmas time. We upgraded to park hoppers and had a great day seeing everything. We went to Animal Kingdom, Epcot and then finished the day at Hollywood Studios with the Fantasmic show. The whole...
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Disney thanks you for thousands of dollars, but we here would rather read about someone who abuse...

Anonymous
Alan

They got a free trip from a timeshare like everyone else here...

5.0
#1155326
We upgraded our promotional travel to the 4 day, 3 night stay in Orlando, FL. We were told the upgrade cost was $444 with no other hidden fees. We were charged $624. I called and talked to the rep David, who got us a refund... supposed to be in the amount of $180....
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1.0
I didn't like
  • Misleading
  • Actual product and delivery vs promise
  • Could not get a hold of my representative
#1203473

Contact Casablanca Express

Mailing Address:
Casablanca ExpressPromotional Travel Servic
P.O. Box 4399 Casablanca Express 6300 Canoga Ave Suite 550 Woodland Hills, CA 91367
Woodland Hills, CA 91365-4399
USA
Phone:
(800) 315-2065
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Casablanca Express Products and Services

I requested a3 day getaway last summer(2017) found out I couldn't do it until May of 2018. I paid the money requested of me in 2017 to make the arrangements. My information from you said I would receive my conformation and extra $$$ gift card a few of weeks out. When I...
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I didn't like
  • Poor customer service from a manager
  • Misinforming practices
  • Anything about this whole deal
#1257946