Fast talker. No help.
Would not provide the information and said it would be provided two months before the trip date. Only wanted the money. When I said I would send the money Julio became very happy. I tried to confirm that the $100 tax deposit and the prior $50 reservation fee was refundable.
He said no. But then said in the event I don't take the trip then the deposits are refundable (?). Isn't that the same thing?
Will not work with a company that is evasive with information, always wants more money, and will not give me a straight answer. If it looks like a scam, it sounds like a scam - it most likely is a scam!
Product or Service Mentioned: Casablanca Express Manager.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.