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Fast talker. No help.

Would not provide the information and said it would be provided two months before the trip date. Only wanted the money. When I said I would send the money Julio became very happy. I tried to confirm that the $100 tax deposit and the prior $50 reservation fee was refundable.

He said no. But then said in the event I don't take the trip then the deposits are refundable (?). Isn't that the same thing?

Will not work with a company that is evasive with information, always wants more money, and will not give me a straight answer. If it looks like a scam, it sounds like a scam - it most likely is a scam!

Product or Service Mentioned: Casablanca Express Manager.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Jun 05, 2017.
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